Q1.Can I get free sample? A:XZH offer stock sample 1pc for free Cost range at $30 – $200 for out-of-stock sample or to be with custom logo,freight cost collected.
Q2.What's the standard MOQ? A:Sample to test available Wholesale order: 100pieces OEM Order :1000pieces - 5000pcs.
Q3.What should I provide for OEM projects? A:We need artwork at AI, EPS, PDF etc to create e-proof base on your artwork within 1-2 days.
Q4.What's the QC process? A:We have at least 4 inspections for each order:Incoming material quality check->In process quality check->Finished quality check->Outgoing quality control.
Q5.What is our shipping time? A;Samples order: 1-3 days (based in we have in stock for the item you want) Bulk orders: 5-15 days after order confirmed OEM Orders:20-40 days the whole process from design to produce.
Q6.What is your warranty period? A: The warranty period is 12 months.
Q7.How about your delivery time? A: We have Samples in stock for fast shipping, For bulk order, Pls negotiate with our sales.
Q8.Can I put my own logo on products? A:Yes,We Provide OEM/ODM service, We accept Low MOQ (1000 pcs) custom customer’s design, logo,lable,package .etc
Q9.What is your shipping way? A:We usually ship it via DHL/UPS/Fedex/TNT/Aramex. If you have big quantity, you can choose air freight or Sea shipment.